Terms and Condition (India)
The present privacy policy delineates the practices employed by SGR Software Solution Pvt Ltd in safeguarding and utilizing any data disclosed to SGR Software during your utilization of this website.
SGR Software is dedicated to upholding the privacy of individuals, and thus, any information solicited from you for identification purposes while navigating this website will be handled in strict conformity with the principles outlined in this privacy declaration.
SGR Software reserves the right to amend this policy periodically by revising this document. It is advisable to periodically review this page to ensure alignment with your preferences regarding any alterations. This policy comes into effect as of 1 January 2024.
Data Collection
Our company, SGR Software Solution Pvt Ltd, collects the following information:
Personal Information:
- Names and job titles
- Contact information, including email addresses and phone numbers
- Website Usage Data
- Demographic information such as postal code, preferences, and interests
- Other information relevant to customer surveys and/or offers
Website Usage Data
- Information about your use of our website, including pages visited and resources accessed
- Data on the duration and frequency of your visits
Any other information relevant to customer inquiries or offers:
- Details provided voluntarily by you through forms on our website or via other means of communication
We collect this information to better understand your needs and provide you with improved services, and in particular, for the following reasons:
- Internal record keeping.
- Customization of our products and services according to your preferences.
- Sending promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Utilization of Gathered Information:
The information gathered by SGR Software Solution Pvt Ltd is utilized for the following purposes:
Internal Record Keeping:
We maintain a record of the collected information for internal administrative purposes and to keep track of interactions with our clients.
Improving Our Products and Services
Analysis of the data allows us to understand your preferences and needs. This information aids us in tailoring our products and services to better meet your requirements.
Communication
We may use the provided email address to send you promotional emails, newsletters, or other information that we believe may be of interest to you.
Customization
The information collected helps us customize our website according to your interests, providing you with a more personalized experience.
Market Research
Periodically, we may use the information to conduct market research. This aids us in improving our products and services based on the feedback and preferences of our users.
Security
Ensuring the security of your information is a priority. We employ suitable measures to protect your data from unauthorized access or disclosure.
Legal Compliance
We may use the information to comply with legal obligations or respond to legal processes.
SGR Software is committed to ensuring that your information is secure and is not shared with third parties without your consent, except where required by law. We strive to uphold the confidentiality and privacy of your data while utilizing it for the improvement of our services and maintaining effective communication with our users.
Security
At SGR Software Solution Pvt Ltd, we prioritize the security of the information you provide to us. We have implemented robust measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. Here are the key aspects of our security practices:
Secure Data Storage
Your information is stored in secure databases with restricted access to authorized personnel only.
Access Control
Access to sensitive data is limited to individuals with specific roles and responsibilities. Strict access controls are in place to ensure that only authorized personnel can view or modify relevant information.
Encryption
We employ encryption protocols to protect the transmission of data between your device and our servers. This ensures that your information remains confidential during transit.
Regular Security Audits
We conduct regular security audits and assessments to identify and address potential vulnerabilities. This proactive approach helps us maintain the integrity of our systems.
Incident Response Plan
In the event of a security incident, we have established response plans to promptly address and mitigate any potential threats. This includes notifying affected individuals if necessary.
Employee Training
Our personnel undergo regular training on data security and privacy practices. This ensures that our team is well-informed and follows best practices in handling sensitive information.
Data Backups
Regular and secure backups of your data are maintained to prevent data loss. This ensures that, in the event of any unforeseen circumstances, we can restore your information with minimal disruption.
Third-Party Security
When engaging with third-party service providers, we ensure that they adhere to stringent security standards to maintain the confidentiality and integrity of your data.
Compliance with Regulations
We adhere to relevant data protection regulations and privacy laws to ensure that our practices align with legal requirements.
At SGR Software, we are dedicated to providing a secure environment for your data. Our commitment to maintaining the confidentiality and integrity of your information is unwavering, and we continuously update our security measures to address emerging threats in the digital landscape.
Utilization of cookies
At SGR Software Solution Pvt Ltd, we use cookies to enhance your online experience and provide you with personalized services. Cookies are small text files that are placed on your device when you visit our website. Here’s an explanation of how we use cookies:
Improving Website Functionality
Cookies help us enhance the functionality of our website by remembering your preferences and settings. This allows for a more seamless and customized browsing experience.
Analyzing Website Traffic
We use cookies to collect information about how visitors interact with our website. This data is anonymous and helps us analyze user behaviour, identify popular content, and optimize our site for better performance.
Customizing Content
Cookies enable us to tailor the content you see based on your preferences and past interactions with our site. This personalization ensures that the information presented to you is more relevant to your interests.
Tracking User Trends
Cookies help us track trends and patterns in user behaviour, allowing us to make informed decisions about website improvements and content updates.
Performance Monitoring
Cookies assist in monitoring the performance of our website. They help us identify and address any issues that may arise, ensuring the site operates smoothly.
Authentication and Security
Cookies are used for user authentication, enabling you to log in securely and access personalized content. They also contribute to the overall security of our website by verifying user sessions.
Third-Party Services
Some third-party services integrated into our website may use cookies for their functionalities. These cookies are subject to the respective privacy policies of these third-party providers.
By using our website, you agree to the use of cookies as described above. You can manage your cookie preferences through your browser settings, allowing you to accept, reject, or delete cookies. However, please note that restricting cookies may impact the functionality and performance of our website. Rest assured that the information collected through cookies is treated in accordance with our privacy policy. We do not use cookies to gather personally identifiable information without your explicit consent. Your privacy and security are important to us.
Employment Terms and Conditions
This correspondence delineates the comprehensive terms and conditions of service governing your appointment, which are subject to periodic revision. Additionally, you are bound by the terms pertaining to Non-Disclosure, Intellectual Property Assignment, Non-Solicitation, Confidentiality, and Non-Compete agreement, as annexed herewith in Annexure A. Should you require any elucidation regarding policies, rules, or regulations pertinent to your role, we urge you to reach out to the People Function. It is imperative that you maintain confidentiality regarding salary details at all junctures.
Nature of Employment
This offer is predicated upon the understanding that your employment will be on a full-time basis. You are prohibited from engaging in any other form of part-time or full-time work without prior consent from the company. Additionally, this employment is of a continuous nature, and no compensation will be provided for any overtime worked.
Transfer Policy
Your articulated transfer policy succinctly outlines that employees may be subject to relocation to any of the company’s other offices, branches, subsidiaries, or affiliates, both domestically and abroad, when circumstances warrant. During such instances, it is expected that employees will comply with the company’s prevailing rules and regulations specific to their respective roles, grades, or the assigned location.
Innovation and Intellectual Property
Should you conceive any novel or enhanced methods aimed at improving processes, formulae, systems, or products pertinent to the company’s operations, it is imperative that such developments be promptly communicated to the company. Furthermore, it is understood that any intellectual property arising from these innovations shall be considered the exclusive right and property of the company.
Code of Conduct
SGR Software maintains a Code of Conduct to establish clear standards of behaviour and ethical principles for its employees. The terms and conditions outlined in the Code of Conduct are as follows:
Professional Conduct
Employees are expected to maintain a high level of professionalism in all interactions, both within the company and with external stakeholders.
Confidentiality
Employees must adhere to strict confidentiality guidelines, refraining from disclosing any proprietary or sensitive information belonging to SGR Software Solution Pvt Ltd.
Non-Compete Agreement
As part of the Code of Conduct, employees are bound by non-compete agreements, restricting their engagement in competing activities during and after their employment with SGR Software.
Ethical Practices
Ethical behaviour is paramount. Employees are expected to act with integrity, honesty, and fairness in all business dealings.
Compliance with Laws and Regulations
Adherence to local and international laws and regulations is mandatory. Employees must conduct their activities in compliance with applicable legal standards.
Conflict of Interest
Employees must promptly disclose any potential conflicts of interest that may compromise the integrity of their decision-making or actions within the company.
Respectful Workplace
We promotes a diverse and inclusive workplace, and employees are required to treat colleagues, clients, and partners with respect and dignity.
Use of Company Resources
Company resources, including but not limited to equipment, software, and facilities, are to be used responsibly and for business purposes only.
Reporting Violations
Employees are encouraged to report any suspected violations of the Code of Conduct promptly. Whistle-blower protection policies are in place to safeguard those who report in good faith.
Disciplinary Action
Violations of the Code of Conduct may result in disciplinary action, including but not limited to warnings, suspension, or termination of employment, depending on the severity of the breach.
Termination Clause
Either party holds the right to terminate the employment by issuing a one-month (30 Days) written notice to the other party. However, if, during the notice period or work continuity, instances of misbehaviour, unauthorized prolonged absence, or disruption of the work environment are observed, the company reserves the right to terminate the employment on the same day without any payment.
Waiver of the notice period, even without providing any reason, is entirely at the discretion of the company.
Should the employee prefer to be released from the notice period, a “buy out” option is available. The amount required to “buy out” the notice period is equivalent to the wages that would have accrued to the employee during the stipulated notice period. The term “wages” is defined broadly under the Employment Ordinance (EO), encompassing most cash allowances. However, it excludes any payments that are gratuitous or discretionary at the employer’s discretion. The EO sets forth the minimum amount that must be paid, and compliance with the more generous terms specified in the contract of employment is required if applicable.
Tax Implications
It is your sole responsibility to make accurate declarations and comply with all associated tax implications for personal income tax purposes.
Background Check & References
As part of our standard procedure, we will be conducting a comprehensive background and reference check on your previous employment details. Within the next few days, we kindly request that you provide documents pertaining to your education, previous employment, and any other documentation that SGR Software Private Limited may deem necessary for this process.
Our authorized partner will be contacting you to facilitate the background check process. Your cooperation in providing relevant details and documents to them is greatly appreciated.
Please note that your commencement of employment with us is contingent upon the receipt of a satisfactory report from the background check, encompassing aspects such as employment history, experience, and work-related information. This check will be conducted by SGR Software Pvt Ltd approved agency.
Termination Clause
Either party holds the right to terminate the employment by issuing a one-month (30 Days) written notice to the other party. However, if, during the notice period or work continuity, instances of misbehaviour, unauthorized prolonged absence, or disruption of the work environment are observed, the company reserves the right to terminate the employment on the same day without any payment.
Waiver of the notice period, even without providing any reason, is entirely at the discretion of the company.
Should the employee prefer to be released from the notice period, a “buy out” option is available. The amount required to “buy out” the notice period is equivalent to the wages that would have accrued to the employee during the stipulated notice period. The term “wages” is defined broadly under the Employment Ordinance (EO), encompassing most cash allowances. However, it excludes any payments that are gratuitous or discretionary at the employer’s discretion. The EO sets forth the minimum amount that must be paid, and compliance with the more generous terms specified in the contract of employment is required if applicable.
Tax Implications
It is your sole responsibility to make accurate declarations and comply with all associated tax implications for personal income tax purposes.
Background Check & References
As part of our standard procedure, we will be conducting a comprehensive background and reference check on your previous employment details. Within the next few days, we kindly request that you provide documents pertaining to your education, previous employment, and any other documentation that SGR Software Private Limited may deem necessary for this process.
Our authorized partner will be contacting you to facilitate the background check process. Your cooperation in providing relevant details and documents to them is greatly appreciated.
Please note that your commencement of employment with us is contingent upon the receipt of a satisfactory report from the background check, encompassing aspects such as employment history, experience, and work-related information. This check will be conducted by SGR Software Pvt Ltd approved agency.
Performance Management and Salary Review
You will have the opportunity to undergo semi-annual or quarterly performance reviews each year. Your career advancement and salary adjustments will be determined based on your performance and adherence to company policies at the time of review.
Indemnity Clause
The Employee agrees to indemnify the Employer against any liability arising directly from the Employee’s negligence, breach of contract, breach of duty, or breach of trust concerning the affairs of the Employer.
Absences Due to Sickness or Injury
In the event of incapacity resulting from sickness or injury, the Employee is required to promptly inform the HR Manager no later than [Time to report sick] on the first day of absence, providing full details of the reasons for their absence.
For absences lasting four days or less, the Employee must complete a self-certification form for each day of absence upon returning to work.
If the absence exceeds four days, the Employee must furnish the Employer with a medical certificate from a General Practitioner on the fifth day, outlining the reasons for the absence, and provide subsequent certificates for any subsequent periods of absence.
Additionally, the Employee may be required to undergo a medical examination by a registered medical practitioner nominated by the Employer, at the expense of the Employer. Furthermore, if requested, the Employee shall provide blood, urine, or similar specimens for analysis.
Grievances
In the event that the Employee has any concerns regarding their employment, they are encouraged to address them with the HR Manager, either verbally or in writing. For additional information regarding the grievance procedure pertinent to this employment, the Employee is directed to consult the Director.
Data Protection Compliance
The Employee hereby grants consent to the Employer for the retention and processing of personal data furnished by them. This consent encompasses various purposes associated with this employment, including but not limited to the administration and maintenance of personnel records, salary and remuneration reviews, performance appraisals, sickness and absence record-keeping, and decisions related to the Employee’s fitness for work.
Furthermore, the Employee acknowledges and agrees that, post-employment, the Employer may be obligated to disclose personal data pertinent to them in the course of fulfilling its responsibilities as an employer.
Confidentiality Agreement
During the course of employment and thereafter, the Employee is prohibited from disclosing any confidential information pertaining to the Employer, its customers, or suppliers to any individual, unless such disclosure is deemed necessary for the proper conduct of their duties. Additionally, the Employee shall refrain from utilizing any confidential information in a manner that may result in direct or indirect harm to the Employer.
Confidential information encompasses a wide range of data, including but not limited to financial details, commercial insights, technical specifications, sales and marketing strategies, trade secrets, and proprietary application software that is not intended for external distribution.
Property Compliance
The Employee is required to thoroughly review the company’s policies and rules and take necessary actions to ensure compliance. Non-compliance may lead to disciplinary measures and, in severe instances, termination of employment.
SGR Software Solution Pvt Ltd maintains a comprehensive IT, Communications, and Monitoring Policy, a copy of which can be obtained from the company.
The Employee acknowledges that all files, customer records, lists, books, records, literature, software, products, and work products developed during their employment shall remain the exclusive property of SGR Software Solution Pvt Ltd. Additionally, any other materials owned or utilized by the Employer in conducting its business activities are considered the sole property of the Employer. Upon request and upon termination of the Employee’s employment, under any circumstance, the Employee is obligated to surrender to the Employer all such files, customer records, lists, books, records, literature, products, software, work products, and any copies thereof, along with any other property belonging to the Employer.
The company reserves the right to take legal action against individuals involved in the misuse of company properties, information, or engaging in external work, freelance work, or any unauthorized activities.
Commitment
In the capacity of an employee at SGR Software Solution Pvt Ltd, it is imperative that the employee refrains from associating, either directly or indirectly, with any other organization or forming any company that offers similar services. This commitment holds throughout the duration of the employee’s tenure with SGR Software Solution Pvt Ltd.
